What do customs brokers do?

Customs brokers clear millions of shipments of imported goods, prepare required Customs documentation for further millions of export shipments, and collect billions of dollars in duties owing to the Crown each year. The broker acts as middle man between the importer and the government on some 80 per cent of import transactions. The Customs Broker makes it easier for individuals and firms to comply with complex government legislation, and makes it easier for the government to encourage and obtain compliance.